Delivery InformationWe deliver to the UK mainland via our couriers APC, and delivery is £4.96 inc. VAT per delivery address, no matter how big your order is. Please call us on +44 (0)115 989 2350 for delivery charges to Islands, Scottish Highlands and Northern Ireland.
All orders are despatched by overnight courier. At the online checkout you will be able to choose a delivery date that suits you, by selecting any Tuesday, Wednesday, Thursday or Friday in the next two months (Please note we cannot deliver to you on weekends or on a Monday). Orders for next day delivery must be placed by 12 noon. The last delivery date for pre-Christmas orders is Thurs 19th December 2019.
APC will deliver your order between 8am and 6pm on your nominated delivery day. Please ensure you are in to receive your delivery. Special delivery instructions can be inputted when you place your order - such as nominating a safe place to leave your parcel if you are out.
You can also collect your order for free from our creamery shop. Just choose this option at the online checkout and select a delivery day at the order summary stage
If you need to cancel, request a refund or discuss your order please contact us on +44 (0)115 989 2350.