General delivery information

We deliver to mainland UK via courier at a cost of £6.95 inc. VAT per delivery address, no matter how big your order is. Please call us on +44 (0)115 989 2350​​​ ​​for delivery charges to Islands, Scottish Highlands and Northern Ireland

At the online checkout you can choose a delivery day (on a Tuesday to Friday) that suits you, within the next two months. Orders for next day delivery must be placed by 12 noon.

A courier will deliver your order between 8am and 6pm on your nominated delivery day. Special delivery instructions can be inputted when you place your order - such as nominating a safe place to leave your parcel if you are out. 

You can also collect your order for free from our creamery shop. Just choose the 'collect from creamery' option at the online checkout and select a collection date at the order summary stage. Visit our Cheesemaker's Shop page to get the latest shop opening hours. 

If you need to cancel, request a refund or discuss your order please contact us on +44 (0)115 989 2350.